TTCS, ISOC-TT and IEEE-TT Joint Statement on Digicel Trinidad and Tobago’s ban on VOIP Services

The following is a press release of the joint statement from
the Trinidad and Tobago Computer Society,
the Internet Society Trinidad and Tobago Chapter and
the IEEE Trinidad and Tobago Section on
Digicel’s Trinidad and Tobago’s  ban on Voice over IP services.

PDF version of press release:

A longer version of the statement can be viewed at TTCS-ISOC-TT-IEEE-TT-response-to-Digicels-ban-on-VOIP-services or at

Joint Statement from the
Trinidad and Tobago Computer Society,
Internet Society Trinidad and Tobago Chapter &
IEEE Trinidad and Tobago Section

on Digicel Trinidad and Tobago’s ban on VOIP Services

Summary of Issue

On the 5th July, 2014, Digicel (Trinidad and Tobago) announced  that it will be blocking access to Voice over IP (VoIP) applications it considers to be  ‘unlicensed’ or “unauthorized” on  its “4G” service. The Trinidad and Tobago Computer Society (TTCS),
the Internet Society Trinidad and Tobago Chapter (ISOC-TT) and the IEEE Trinidad and Tobago Section (IEEE-TT) consider this to be a grave error, and wish to make a public statement on this matter,  both from a technical perspective and a social one.


Our position

It is the position of the TTCS, ISOC-TT and IEEE-TT that this move is a violation of the concept of “Network Neutrality” as defined by Wu. We are of the firm belief that this move puts us, as Internet users, on a slippery slope, as it may well pave the way for the banning of  other important Internet services for learning, innovation and productivity which use much more bandwidth.

Given that customers are paying for Internet data service, it is not accurate for Digicel to state that VoIP services amount to “illegal bypass activity”. Digicel is effectively asking that both consumers and suppliers pay for the same service.

While we understand the need to ensure the integrity of their service, from a technical perspective, there is no reason to single out VoIP connections as a large consumer of bandwidth that can reduce the Quality of Service enjoyed by other customers as the throughput for a VoIP connection is very small (on the order of 20kbps). Compared to services such as YouTube, Netflix or even browsing media-rich web pages (on the order of hundreds of kbps), throughput required by VoIP applications is negligible. Therefore, the argument that services such as VoIP has a significant impact on other data services is inaccurate (unless the number of  VoIP users is very very much greater than the number of non-VoIP users).

The reasoning given by Digicel TT for the move that “VOIP services (are) putting enormous pressures on bandwidth – and customers’ data usage experience (is) being negatively impacted” is also misleading since it is not technically possible for Digicel to give priority to VoIP traffic on their current data  network. In their current system,  VoIP traffic is treated just as any other data service.

We can only conclude, therefore, that the reason for the proposed ban is to stop the loss of  revenue from traditional circuit switched voice services rather than any move to protect the integrity of its data service to customers.

It is important that Internet service providers are committed to the concept of Network Neutrality in Trinidad and Tobago so as to encourage innovation and avoid the potential of censorship. Digicel should certainly backtrack on this move, in the interest of national development. The  Telecommunications Authority of Trinidad and Tobago (TATT) should engage all stakeholders in a broader discussion with respect to how we should move forward on the issue of Network Neutrality. TATT should also strive towards making a more competitive environment by accelerating the introduction of a 3rd service provider as well as accelerate the long promised implementation of Number Portability to promote the competitiveness in the telecommunications space that would prevent similar anti-consumer, anti-innovation and anti-economic growth policies.


The Cybercrime Bill 2014

The Cybercrime Bill was introduced in the Senate by the Minister of National Security Gary Griffith on March 21 2014. The Bill seeks “to provide for the creation of offences related to cybercrime and related matters” and if passed would repeal the Computer Misuse Act 2000

The offences related to cybercrime and related matters includes

  • illegal access to a computer system
  • Illegally remaining in a computer system
  • Illegal interception of subscriber or traffic data
  • Illegal data interference
  • Illegal acquisition of data
  • possession and distribution of devices that is designed or adapted for the purpose of committing an offence under this Act or disclosure of password or access codes
  • Unauthorised receiving or granting of access to computer data
  • forgery of computer data and distribution of forged data
  • Computer-related fraud
  • Identity-related offences
  • child pornography
  • using computers to set up a meeting with a child for the purpose of abusing the child.
  • the offence of violating a person’s  privacy by capturing and sharing pictures or videos of a person’s private area without his consent.
  • relaying of multiple email messages with the intent to deceive as to the origin of the message
  • the offence of harassment through the use of electronic means with the intent to cause emotional distress.
  • criminalising the act of sending multiple electronic mail messages that are unsolicited and which causes harm to a person or damage to a computer.

The Bill lapsed with the end of the Parliament session on July 30 2014.

smarTT National ICT Plan 2014-2018 (2013)

Cover of the National ICT Plan "smarTT" 2014-2018
Cover of the National ICT Plan “smarTT” 2014-2018

On November 2013, the Trinidad and Tobago Cabinet approved the National Information and Communications Technology (ICT) Plan 2014-2018, called “smarTT” after the consultations in 2012

Read/View smarTT National ICT plan 2014-2018 (PDF ; 8.2MB ; 158 pages)

smarTT comprises five (5) thematic areas, nineteen (19) key imperatives, and fifty-six (56) programmes, along with accompanying high level activities.

Draft Policy Document and Proposed Amendments to the Telecommunications Act (2013)

On May 6, 2013, the Ministry of Science and Technology of Trinidad and Tobago via the Telecommunications Authority of Trinidad and Tobago (TATT) posted two documents for public comment. They are the:

The submission of comments was June 3 2013 but this deadline was extended to Tuesday 09 July 2013.

The Trinidad and Tobago Computer Society (TTCS) submitted its comments on the draft policy for (and proposed amendments to) the Telecommunications Act, using the comment submission form posted on TATT’s website:


Trinidad and Tobago Tech Groups and Email lists

Groups and lists are in alphabetical order.

Please note, the Trinidad and Tobago Computer Society (TTCS) is not responsible for the content of third party websites/mailing lists/forums, etc. Links are for information purposes only.

Tech Groups

Eastern Caribbean Oracle Users’ Group (ECOUG)

Information and Communications Technology Society (ICTS)
This group was formerly known as: The Information Technology Professional Society (ITPS)

Internet Society of Trinidad and Tobago (ISOC-TT)

Trinidad and Tobago Apple Community (TTAC)

Trinidad and Tobago Computer Society (TTCS) ; ;

Trinidad and Tobago Linux Users Group (TTLUG)

TriniGamers (TG)

UWI Computing Society (UWICS)

Tech e-mail lists

“Computing” Mailing List

“Computing” is maintained by OPUS NETWORX and provides a place for general computing discussion with relation to Trinidad and Tobago. We welcome your participation and hope that you do find some interesting and hopefully provoking content on the list. As always we do ask that you remember and consider the concerns of the other people on the list and respect everyone’s right to air views, but recognise everyone’s right to your respect”.

This is an email-only list.

If you wish to subscribe to this list, follow these instructions:
To subscribe: Send email to: [email protected] with the word JOIN in the message body.
To unsubscribe: Send email to [email protected] with the word LEAVE in the message body.
This is a 2 way list (if one person sends mail to the list, everyone subscribed to the list receives it).
The mailing list is free to the public.

Computer Suppliers in Trinidad and Tobago

A list of computer suppliers in Trinidad & Tobago in alphabetical order. Suggestions welcomed.

Last updated : May 13, 2013


If you use any information from this page, you do so at your own discretion and risk and you are solely responsible for any and all

financial loss, damage to your equipment, loss of data that may result directly or indirectly from such use.

This page has not been endorsed in any way by any of these entities.

Information on this page is subject to change without further notice.

The TTCS is not affiliated with any of the companies or individuals listed on this page.

If you have a complaint or problem with the companies or individuals listed on this page contact them directly.

TTCS cannot help/will not intervene in any matter between You (the consumer) and the vendor.


Type of Computer Supplier:

  • (W!) Wholesaler – Registration Required
  • (W) Wholesale prices available to the public
  • (R) General retailer


List of Computer Suppliers

Bagalito Enterprises

  • Type of Supplier: (W)(R)
  • ;
  • Level 2 Long Circular Mall, St. James, Trinidad and Tobago ; +1 (868) 222-6947, +1 (868) 319-6900
  • Level 2 Trincity Mall, Trincity, Trinidad and Tobago ; +1 (868) 640-3061 , +1 (868) 746-6922

Caveman Computing

  • Type of  Supplier: (R)
  • Valpark Shopping Plaza ; 663-8220


  • Type of  Supplier: (W!)(R)
  • #3 Stone Street, Port-of-Spain ; 868-627-9663, 868-627-8000, 868-627-5280, 868-625-9000 (phone/fax)
  • Advance Commercial Building, Corner Churchill Roosevelt Highway & Boundary Ext. Aranguez South ;
  • 868-674-8000, 868-674-9000, 868-675-0728, 868-674-4800 (phone/fax)
  • Price Plaza North, Chaguanas ;
  • 868-672-5000, 868-671-0586
  • The Falls at West Mall, Westmoorings ;
  • 868-633-6000 (phone/fax) , 868-223-5000


Diamond Systems and Supplies Ltd.


Rocking Technologies

  • Type of  Supplier:  (W)(R)
  • Email: alias_hacker007  at yahoo dot com
  • 351 – 1434, 396 – 9628, 680 – 1622


Green Leaf  Technologies

  • Type of Supplier: (W) (R)
  • Email: greenleaf_tech at  hotmail dot com
  • Princes Town ;  (868) – 461 – 4755


Hi-Touch Systems Solutions

  • Type of  Supplier: (W!)
  • 14 Gopaul Circular Drive, Marabella ; (868) 658-1688
  • Eastern Main Road, Curepe ; (868) 645-1170


Illuminat (Trinidad) Limited

  • Type of  Supplier:  (R) (Contact for pricing)
  • 155 Tragarete Road, Port of Spain ; 868-622-7753 ; 868-628-4130 (fax)
  • El Socorro Road South Extension, San Juan ; (868) 675-4451 ; (868) 675-4451 ext 4033 (fax)
  • Valsayn Road, Curepe ; (868) 663-2087/2072/2109,  (868) 645-3352 (fax)
  • Corner Scott & Cipero Streets, San Fernando ; (868) 657-7851, (868) 652-9917 (fax),  (868) 657-9629 (phone/fax)
  • 11 Austin Road, Pt. Fortin, Trinidad ; 648-2228
  • Piggott Street, Scarborough, Tobago ; (868) 639-3797, (868) 639-6823 (fax)



  • Type of Supplier: (W)(R)
  • 85 Cipriani Blvd POS ; 625-5005
  • 5 Southern Main Road, Curepe ; 645-1006


Next Technology Limited

  • Type of Supplier: (W!)(R)
  • 1st Avenue, Orchard Gardens, Chaguanas  ;  665-6398 / 672-3355  , 671-5409 (fax)
  •  MovieTowne Office, Shop# 52, First Floor, Invaders Bay, Audrey Jeffers Highway, Port of Spain ; (868)-624-3266 ; (868)-624-3267


Notebook Parts Ltd

  • Type of Supplier: (R)
  • #17 Amowsville Point Cumana,Caranage ; 723-0349


Premium Computer Solutions Ltd

  • Type of Supplier: (W)(R)
  • #125 Union Road, Marabella, Trinidad ; 658-6842
  • Branch Office 384-8604


PRW Enterprises

  • Type of Supplier: (W)(R)
  • Unit# 3 LP6 Chankar Trace, El Socorro, Trinidad ; 638-6448, 638-8331, 638-0674
  • Chaguanas Branch ; 672-8716, 665-2683 (fax)
  • South Branch ; 655-1152 ; 655-8671
  • Arima Office ; 667-1927 ; 667-7793
  • Woodbrook ; 800-MYIP, 628-7427
  • Tobago Office ; 635-0147, 635-0436


RHD Technologies

  • Type of Supplier: (W!)(R)
  • #42B Saddle Rd., Maraval, Port of Spain, Trinidad ;  628-0034


Snikla enterprises


Super Technologies Limited

  • Type of Supplier: (W)
  • #13A Eastern Main Road, Tunapuna ; 868-663-7795 ; 868-663-6343 (fax)
  • Corner Victoria Square East And Park Street, Port of Spain ; 221-1819
  • Elanor Street, Chaguanas ; 868-671-4148
  • Eastern Main Road, Couva ;  636-5889
  • San Fernando ; 653-TECH(8324)
  • Atlantic Plaza, Pt. Lisas ; 636-3970


Tech Nine I.T Solutions

  • Type of Supplier:  (W!) (R)
  • The Ronitan Building, #2 Munroe Road, Cunupia ;  868-693-1083, 868-693-1371
  • Corner Picton & Warner Street, Newtown, Port Of Spain ; 868-622-9877


The Wizz Computers

  • Type of Supplier: (W!)(R)
  • 25 Todd Street, San Fernando ;  652-7000, 653-7000, 657‐7000
  • 11 Edward Street, Port of Spain ; 624-7000, 625-7000, 623‐7001, 387-0132, 387-01337, 624-7002 (fax)
  • 1344 SS Erin Road, Penal ; 647 ‐ 7000, 387-0138
  • 115 Endeavour Road, Chaguanas ;  672 ‐ 5857, 387-0137


All Purpose Windows troubleshooting and upgrading USB or DVD drive

Here is a collection of software I always store on a USB drive or burn on a CD before going to troubleshoot a home user’s Windows PC which is typically running Windows XP/Vista/7/8.

Usually, the problem is due to spyware and/or virus infection and rarely problems with the hardware.  On the flash drive are folders for each step I take (Step 1, Step 2, Step 3, etc) ; each folder contains the software I need to accomplish the step.

Continue reading All Purpose Windows troubleshooting and upgrading USB or DVD drive

History of Bulletin Board Systems (BBSes) in Trinidad and Tobago

This is a historical record of the Bulletin Board Systems (BBSes) which were in operation in Trinidad and Tobago between 1986 and 2000.

A BBS was a computer system that allowed users to connect to the system (typically via dial up modems). Users logged in could chat, email, download files, post messages in forums for other users to read and respond to. BBSes were a precursor to what many persons do on the Internet today, social networking, downloading files, chat, reading and posting in forums or on email lists.

Bulletin Board Systems (BBSs) in Trinidad and Tobago were a popular means of communications beginning in the late 1980s even though personal computers were expensive and few persons actually had one at home. That scenario began to change by the early 1990s as prices on computer hardware began to decrease and modem speeds increased.

Continue reading History of Bulletin Board Systems (BBSes) in Trinidad and Tobago

smartTT National ICT Plan (2012)

2012 Ministry of Science, Technology and Tertiary Education ad promoting the online consultation of the National ICT Plan from 26 April to 13 May 2012
2012 Ministry of Science, Technology and Tertiary Education ad promoting the online consultation of the National ICT Plan from 26 April to 13 May 2012

The Ministry of Science, Technology and Tertiary Education (MSTE) and iGovTT launched a series of consultations on the National Information and Communication Technology (ICT) Plan 2014-2018 on Wednesday 21 March 2012 at the Hyatt Regency Hotel which culminated in a two-day Conference on July 11 2012 as the final point of consultation on the Draft National ICT Plan.

Read MSTE/iGovTT press ad on April 2, 2012 (PDF ; 1.3MB) which reported on the initial consultations and the schedule for consultations. Persons were also invited to comment on the draft ICT plan at

The draft National ICT Plan dubbed “smartTT” focused on 5 thematic areas to guide the implementation of ICT development agenda for Trinidad and Tobago. The five themes were:

  • Innovation and Human Capital Development,
  • Access and Digital Inclusion,
  • e-­‐Business and ICT Sector Development
  • Infrastructure Development
  • e-­‐Government.

The plan was predicated on the National ICT vision which is to create

“A dynamic knowledge based society, driven by the innovative use of ICTs to enhance the social, economic and cultural development of the
people of Trinidad and Tobago.”

The Trinidad and Tobago Computer Society (TTCS) also submitted comments to the National ICT Consultation.

On July 11 2012 at the start of the two day conference,  attendees were shown the draft smartTT ICT Plan for 2012-2016

Read/View smartTT Draft ICT Plan 2012-2016 (PDF ; 18MB ; 58 pages)

Jacqueline Morris also managed to do a ustream live webcast during the first day of the July 11 2012 conference.

Rules for the TTCS discussion list

The Trinidad and Tobago Computer Society has a discussion list where members where can discuss computer / phone / telecommunications related topics and other TTCS matters/activities. It’s a great way to find other people who are interested in the same kinds of technology topics as you are, and to find other viewpoints you may not have considered before.

Our discussion list is a two-way list (if one person sends mail to the list, everyone signed up to the list receives it).

You can sign up for our list by sending a request to: secretary at

The mailing list guidelines for the TTCS discussion list are as follows, as approved by the TTCS executive on December 10, 2011:

This mailing list is a place for the members of the Trinidad and Tobago Computer Society (TTCS) to have respectful dialogue about ICT matters that are of interest to the community. We want this list to be a fun and relaxing place to discuss ICT related issues, to share and to learn.

To this end, we expect members to comply with the following rules:

Members must observe an acceptable level of decorum and should therefore:

  • refrain from personal attacks, insults or slander
  • refrain from offensive or discriminating language
  • refrain from making threats, including threats of legal action, on-list or off-list
  • refrain from excessive and repetitive posting

Inappropriate postings to the TTCS Members list include:

  • Unsolicited bulk e-mail
  • Excessive publicity for businesses or personal interests – you can include your blog, business info etc in a footer to your message, but messages advertising your business to the TTCS membership en masse are inappropriate
  • Discussion of subjects unrelated to the TTCS mission and objectives
  • Unprofessional or discourteous commentary, regardless of the general subject

In addition to the foregoing,  Admins may take action if:

  • we observe sequences of messages by one or more participants that cause the TTCS mailing list to become a hostile environment
  • Any other behaviour that the TTCS Executive deems counter to our stated objectives
  • Any member contacts the admins regarding any post they find offensive.

If you find any post to be objectionable, please contact [email protected], or [email protected], including a copy of the objectionable email and your reasons for objection.